Research

User Survey

I conducted a survey to gather insights into users' experiences with dieting, calorie counting, and intuitive eating. In total, I received 26 responses, with 16 being highly relevant and useful.

Finding 1: Desire for Non-Numbered Food Journaling

🧐 Many respondents expressed a history of using calorie-counting apps, leading to an unhealthy obsession with numbers. They desire a tool that allows food journaling without focusing on calories or weight management, highlighting the need for a more positive feedback system in their food journey.




Finding 2: Current App Frustration

🧐 Over 80% of respondents currently use similar food tracking apps. However, they expressed frustration with features that focus on calorie counting and weight tracking, which often causes anxiety and doesn’t align with their goals. This reveals a gap in the market that GrowUp aims to fill by offering a safe, numberless environment for food journaling.




Finding 3: Social Pressures

🧐 Some respondents mentioned facing stress and anxiety due to body shaming from social media and the clothing industry, emphasizing a need for a supportive tool that helps alleviate body image concerns.




Finding 4: Positive Features

🧐 Key words that emerged from the feedback included "App," "Feeling," "Phone," "Eating," and "Mood," indicating that users are looking for an app focused on emotions and a holistic eating experience rather than just tracking food intake.




Finding 5: Interest in Intuitive Eating

🧐 Respondents hope to use such a tool to develop a healthier relationship with food, track their progress, and find emotional comfort.




Based on the survey, I found that my target users need a food journaling tool that focuses on emotions and intuitive eating rather than calorie counting. They are frustrated with apps that emphasize numbers, which lead to anxiety and unhealthy habits. There is a need for a supportive, numberless platform that helps users track their progress, manage body image concerns, and develop a healthier relationship with food.

💡 Key insights

Project Overview

Objective

To empower individuals to break free from diet culture and reduce eating-related anxiety by promoting intuitive eating habits. GrowUp aims to provide users with the tools and support they need to listen to their body's natural hunger and thirst cues, fostering a healthier relationship with food and their body.


Through features such as mood and body feeling records, progress tracking, eating and hydrating reminders, mindful eating exercises, and a supportive community, GrowUp aims to create a comprehensive platform that aids in psychological and emotional healing from the impacts of dieting and calorie counting.

Solution

UX/UI Designer, Researcher, Copy Writer

My role

14 weeks

Jun - Sep 2024

Duration

Miro, Figma, Adobe Creative Suite


Tools

A project to help people break free from diet culture by providing a supportive, numberless space for intuitive eating. The app focuses on building a healthier relationship with food.

UX/UI Case Study

Persona

Brain Storming

Many of my users are looking to break free from diet culture and heal from their obsession with calorie counting, seeking relief from the frustration associated with calories and body weight. However, most current apps focus primarily on weight control and calorie tracking. They need a product that supports their journey toward healing from diet culture.

Provide user surveys during profile creation to fully understand their needs.

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Based on users' profiles, deliver personalized daily educational content.

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Offer educational content in various formats, including text, video, and meditation exercises.

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“How might we provide users with the knowledge to achieve long-term progress in intuitive eating?”

01.

Provide a daily post-meal reflection section to help users better understand their feelings.

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Use a conversational approach to allow users to input their feelings and providing feedback for each input.

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Link the educational content to reflection results; offer more meditation exercises to help users feel better.

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“How might we help users understand their emotions related to calorie counting and help them feel better?”

02.

Use a plant-like avatar to help users visualize and track their progress in a stress-free way.

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Provide daily insights to help users better understand their progress.

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Incorporate checklists and weekly/monthly reports to motivate users to continue logging and practicing.

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“How might we use a stress-free approach to help users track their progress and stay motivated in their practice?”

03.

Sketch

View full image ->

Solution

Information Architecture

Mid-fi Design

Growth Mindset, Balanced, Calm, Compassion

Daily Insights & Advice

today

Library

Community

Account

Good Morning,

Ellie

M

Quick Mood Log

Quick Feeling Log

Quick Energy Log

T

F

S

S

T

W

Hunger Cues Reflection

Understanding Signals, Nurturing Intuition, Promoting Satiety Awareness

Food Reflection

Exploring Self-Awareness, Balance, Insight, Acceptance

today

Library

Community

Account

Explore

Pathways to Nourishment

Explore eating habits that nurture your body and mind.

5 days - 14 sessions

4-7 min per day

Day1

Day2

What is Mindful Eating?

Behavioral Video

2 min

How Intuitive Eating Can Transform Your Life

Behavioral Video

1 min

You Are Not Alone: Community Support

Behavioral Video

1 min

Understanding Your Hunger Cues

Behavioral Video

1 min

Surprise Insight: Reflect on Your Meal

Behavioral Journal

1 min

Notice How Food Affects Your Mood

Behavioral Journal

1 min

Hi there! Ready to reflect on your last meal? 📝

Yes, let's do it

Back to Home

How full do you feel on a scale from 1 to 10? 📊

Continue

Enter a number

How were you feeling after eating? 😊🙁

Continue

terrible

bad

okay

good

awesome

What did you have for your last meal? 🍽️

Continue

Search for a food

How satisfied do you feel with the meal you had on a scale from 1 to 10? 😋

Continue

EnIter a number

Would you choose to eat something different next time or stick with the same choices? 🤔

Continue

Enter your thoughts here

Thank you for sharing your meal experience with me! Remember, 🥰every meal is a chance to nourish and listen to your body. See you next time!

Finish for Suggestion

Usability Test

Tester Tasks

You have just finished your pepperoni pizza, you feel full and a bit regret as you worry you may gain weight. Complete your eating reflection.

Key consideration:

Did you feel the recoding is smooth?

Did you feel pressured during the recording?

Did you feel your regret has been released?

Before

After

The main function is hard to find

Test Findings

Finding 1:

“In homepage, the after-meal reflection section is very difficult to find.”

Solution:

Make this section clearer and enhance it with more visuals and illustrations.

Finding 2:

“It’s hard to fill the number of scales for my fulless.”

Solution:

Using more illustrations and descriptions to indicate the fullness level, as inputting numbers can be confusing and vague.

Finding 3:

“People with diet trauma often feel more specific emotions like guilt and regret, rather than simply being sad.

Solution:

Simplified the options and provided more specific scenarios.

Before

After

How full do you feel on a scale from 1 to 10? 📊

Continue

Enter a number

Hard to find the right number

Key Takeaways:

Use of Illustrations and Descriptions: Inputs based on numbers to represent fullness levels could be confusing. I can them with illustrations and detailed descriptions will make the interface more intuitive.

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Conversational Reflection Flow: Instead of saving suggestions for the last step, I can provide users instant feedback after each user input makes the reflection process more conversational and engaging.

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Provide Emotional Scenarios: The initial feelings provided were too general. Simplifying the choices and offering more specific scenarios, better to address emotions like guilt and regret.

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Hi-fi Design (sample pages)

Next Steps

Conduct detailed user surveys to ensure GrowUp addresses real user needs and stays on the right track.

User-Centered Design

Maintain a consistent visual style across all elements to avoid user confusion and enhance the user experience.

Visual Consistency

Streamline the logging flow so users don’t need to take extra steps, making the process smooth and intuitive.

Simplified User Flow

Use uplifting and supportive language to help sensitive users, especially those with diet trauma, feel encouraged and understood.

Motivating Copy

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Ellie

Let’s connect!